
We have been made aware of what appears to be some significant issues with Home Sharing and AppleTV 2. Initially reported in March 2011, complaints have been piling up in various forums (Apple Discussion, MacRumors, MacWorld), reaching 37 pages and and over 550 replies on Apple’s own forums with a solution still yet to be found.
Users report that when playing media from their Apple TV, the media may begin to play but will “drop out” after a few minutes of playing, with the loading cursor appearing and never recovering. The issue appears on both Mac and Windows versions of iTunes 10.2.1 and above. The issue persists regardless of wired or wireless networks, firewall or no firewall, antivirus or no antivirus. The only workaround is for users to have to close iTunes or disable home sharing and then reconnect the Apple TV, at which time the “clock restarts”.
Apple has yet to acknowledge the issue. Apple has made periodic changes to the Apple TV 2 software, with the most recent software update (4.4.4) bringing only minor “performance and stability improvements” as well as addressing an issue with displaying some video content.
Home Sharing is a critical part of the AppleTV 2. With only minimal on-board flash storage, users are use Home Sharing to stream content from an iTunes library on their local area network in order to play their content using the AppleTV interface. Alternatively users can use AirPlay, however that requires controlling the content from another iOS device or the iTunes computer.
